Last updated: March 29, 2026
We collect personal information needed to process booking requests, including name, email, phone number, stay dates, guest details, and billing information entered during checkout.
We use collected information to submit and manage booking requests, communicate booking status, provide support, prevent fraud, and meet legal and compliance obligations.
We share information with hotel or inventory providers and service providers that support booking workflows, payment processing, email delivery, and platform operations.
We use cookies and similar technologies required for platform functionality and session handling. We also use analytics tools (including PostHog) to understand usage patterns and improve the product.
For privacy questions or requests, email support@luxhotelsnyc.com.