Last updated: January 29, 2026
By accessing and using LuxHotelsNYC (the "Service"), you agree to be bound by these Terms of Service ("Terms") on behalf of yourself and all members of your party. If you do not agree to these Terms, please do not use our Service. These Terms constitute a legally binding agreement between you and LuxHotelsNYC ("we", "us", or "our").
You represent that you are at least 18 years of age and have the legal authority to enter into this agreement. If you are booking on behalf of others, you represent that you have the authority to bind each person to these Terms.
This website and all content, features, and functionality, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are the exclusive property of LuxHotelsNYC or its content suppliers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may download one copy of the materials on this website for your personal, non-commercial use only, provided that you retain all copyright and other proprietary notices contained in the original materials. You may not modify, copy, reproduce, republish, upload, post, transmit, or distribute in any way the material from this website, including code and software, without our prior written consent.
You agree not to use the Service for any unlawful purpose or in any way that could damage, disable, overburden, or impair our servers or networks, or interfere with any other party's use and enjoyment of the Service. Prohibited activities include, but are not limited to:
LuxHotelsNYC acts as an intermediary between you and hotel accommodation providers. We facilitate the booking of hotel rooms and related services but are not a party to the actual service agreement between you and the hotel.
All bookings are subject to availability and confirmation by the hotel. We reserve the right to refuse any booking at our absolute discretion. When you make a booking request, you are making an offer to purchase hotel accommodation services, which may be accepted or declined by the hotel provider.
You acknowledge that we do not guarantee the accuracy of hotel descriptions, ratings, images, amenities, or pricing information, as this information is provided by third-party hotel providers. We reserve the right to correct any errors or inaccuracies and to cancel bookings if such errors are discovered.
All prices displayed on our Service are in the currency specified and are subject to change without notice. Prices may vary based on availability, dates, number of guests, and other factors. The final price will be confirmed at the time of booking.
Payment will be processed after your booking request is confirmed by the hotel. By providing your payment information, you authorize us to charge the total amount, including applicable taxes and fees, to your designated payment method upon booking confirmation.
We accept major credit cards and debit cards. All transactions are processed securely through encrypted channels. You are responsible for ensuring that your payment information is accurate and that you have sufficient funds or credit available to complete the transaction.
Additional charges may apply at the hotel, including but not limited to resort fees, parking fees, room service, minibar charges, and other incidental expenses. These charges are not included in the booking price unless specifically stated.
Cancellation and modification policies vary by hotel and room type. The specific cancellation policy applicable to your booking will be displayed at the time of booking and in your confirmation email. Please review these policies carefully before confirming your reservation.
Generally, cancellation policies may include:
To cancel or modify a booking, you must contact us through the Service or by email. Refunds, if applicable, will be processed to the original payment method within 5-10 business days, though processing times may vary depending on your financial institution.
We are not responsible for refunds or compensation for bookings cancelled or modified by hotels due to circumstances beyond our control, including but not limited to natural disasters, pandemics, government restrictions, or hotel closures.
You are responsible for:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LUXHOTELSNYC ACTS SOLELY AS AN INTERMEDIARY BETWEEN YOU AND HOTEL ACCOMMODATION PROVIDERS. WE ARE NOT RESPONSIBLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUCH PROVIDERS OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.
We have no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure, or other causes beyond our direct control, and we have no responsibility for any additional expense, omissions, delays, re-routing, or acts of any government or authority.
IN NO EVENT SHALL LUXHOTELSNYC, ITS AFFILIATES, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR REPRESENTATIVES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE.
Our total liability to you for all claims arising from or related to the use of the Service is limited to the amount you paid us for the booking in question, or one hundred dollars ($100), whichever is greater.
You agree to indemnify, defend, and hold harmless LuxHotelsNYC, its affiliates, and their respective officers, directors, employees, agents, and representatives from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Service; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that your use of the Service caused damage to a third party.
Your privacy is important to us. We collect, use, and protect your personal information in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the collection and use of your information as described in our Privacy Policy.
We implement appropriate technical and organizational security measures to protect your personal information and payment details. All payment information is encrypted and stored securely. We do not sell or share your personal information with third parties except as necessary to fulfill your booking, comply with legal obligations, or as described in our Privacy Policy.
The Service and its original content, features, and functionality are and will remain the exclusive property of LuxHotelsNYC and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
The Service may contain links to third-party websites or services that are not owned or controlled by LuxHotelsNYC. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that LuxHotelsNYC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.
We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
If you wish to terminate your account, you may simply discontinue using the Service. All provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association, except that you may assert claims in small claims court if your claims qualify.
You agree that any arbitration will be conducted on an individual basis and not in a class, consolidated, or representative action. You waive any right to a jury trial and agree to resolve disputes through arbitration.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.